SPICE Personnel Group

First Line Management Course

  • In-House Option Available
First Line Management Training

The most popular of our management training courses, the First Line Management course is specifically for people who are new to a management position or who are about to undertake a management position and have had no formal management training. Anyone who is new to a management or supervisory position will benefit from this course.

Run over two days, the syllabus of the First Line Management course will cover a wide range of topics to give new or inexperienced managers a firm understanding of the foundations needed to begin their journey as a manager. It includes units on effective communication, managing your team, managing yourself, delegating, setting objectives, effective planning and personal development.

View Dates and Prices


Course Syllabus


Module 1

Role Assessment and Personal Development Planning
  • Understanding roles and responsibilities
  • Outline framework of management
  • Taking the step into management
  • Identifying personal development needs and planning


Module 2

Effective Communication Skills
  • Communicating to be effective - how and what to communicate
  • Designing effective questioning techniques and listening actively
  • Non-verbal communication
  • Dealing with, and responding to, differing communication styles


Module 3

Managing Yourself
  • Use of planning tools and techniques
  • Dealing with time stealers and interruptions
  • Learn how to delegate effectively


Module 4

Managing Your Team
  • Understanding different management styles and how to use them
  • Recognising performance management
  • Setting expectations and clearly defining roles and responsibilities
  • Pinpointing performance and motivating your team/individuals
  • Learning the management actions required to maintain team effectiveness
  • Team dynamics and looking at individual behaviour within teams


In-House Courses


NEBOSH Exams

This is our own management training course which has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry.

This means that the course syllabus is flexible and can be tailored to the specific requirements of a new first line manager or managers, making it ideal for companies or organisations who require an in-house first line management training course which is attended by a number of current or potential managers.

If you would like to discuss how we can tailor this management training course for you and/or run it at your premises, please call us on 0844 800 3295 or submit a brief description of your training requirements through an online contact form and we will get back to you.



Scheduled Open Courses

Scheduled First Line Manager open courses

There are no hidden extras to pay on top of our course prices, unlike other providers who charge extra for things like study books and exam fees. Our First Line Manager open courses have the following included in the course cost:


  • Certificate of Attendance
  • Buffet Lunch and Refreshments
  • Free All-Day Car Parking


First Line Manager Courses in Nottingham, East Midlands

Nottingham

5 Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham, NG12 4DG

All of our Nottingham training courses are held at the same location as our head office. The comfortable training suites (which are situated on ground level, as well as the toilet facilities, making them wheelchair-friendly) are fully air conditioned with natural daylight. Plentiful all-day free car parking is also available.


Normal Price: £750.00 + vat

Online Booking Price: £675.00 + vat
Book and pay online for a 10% immediate payment discount (£75.00) off the usual price of £750.00 + vat per person. All online payments are securely encrypted and processed through PayPal™ meaning we never see your card details. You do not need a PayPal account to make payment by card.
Commencement Date Availability? Booking Information
5th July 2018 Yes Click Here for Details
8th October 2018 Yes Click Here for Details
13th December 2018 Yes Click Here for Details




First Line Manager Courses in Reading, Berkshire

Reading

Media First Ltd, Holybrook House, 63 Castle Street, Reading, RG1 7SN

Our Reading courses are located at our sister company, Media First Ltd. The training facilities are approximately 10 minutes walk from Reading station, and easily accessible from London. There is a multistorey public car park nearby for those coming by car (charges apply). Please note that unfortunately this training venue is not suitable for wheelchairs.


Normal Price: £750.00 + vat

Online Booking Price: £675.00 + vat
Book and pay online for a 10% immediate payment discount (£75.00) off the usual price of £750.00 + vat per person. All online payments are securely encrypted and processed through PayPal™ meaning we never see your card details. You do not need a PayPal account to make payment by card.
Commencement Date Availability? Booking Information
3rd September 2018 Yes Click Here for Details
12th November 2018 Yes Click Here for Details




First Line Manager Courses at Manchester (Airport)

Manchester (Airport)

Hilton Manchester Airport, Outwood Lane, Manchester, M90 4WP

With eleven ground-floor meeting rooms, the Hilton Manchester Airport not only provides an excellent training venue, but is also ideally located for access by plane, train or car. Plentiful car parking is also available on-site (charges apply).


Normal Price: £750.00 + vat

Online Booking Price: £675.00 + vat
Book and pay online for a 10% immediate payment discount (£75.00) off the usual price of £750.00 + vat per person. All online payments are securely encrypted and processed through PayPal™ meaning we never see your card details. You do not need a PayPal account to make payment by card.
Commencement Date Availability? Booking Information
21st June 2018 Yes Click Here for Details
25th September 2018 Yes Click Here for Details



Also Consider...

ILM Level 3 Award in Leadership and Management Course

As well as providing our own first line management courses, we also offer the ILM Level 3 Award in Leadership and Management qualification.

Accredited by the Institute of Leadership and Management (ILM), the ILM Level 3 Award in Leadership and Management qualification is also aimed at managers who have had little or no previous formal management training.

Along with core management skills and performance of management tasks such as project management, leading meetings and delegating, the course syllabus aims to develop managerial skills by covering many related subject areas including leadership, planning and managing change, communication skills and the management of people.

We currently run this qualification as an open course at our Nottingham, Manchester and Reading training venues, as well as offering it as an in-house programme for a group of our managers. As part of our Online Future Leaders Journey, we also offer the ILM Level 3 Award and ILM Level 3 Certificate qualifications in Leadership and Management as online courses which can be taken over 12 and 18 months respectively, and are idea for those who cannot take the three days out of the workplace to attend an open course.

To find out more information such as scheduled dates and prices for the various ILM Level 3 Award in Leadership and Management options, please click on the button below.

Click Here for More Information


IOSH Managing Safely Course

As a new manager, one of your new responsibilities is likely to be the management of health and safety.

It is up to managers to ensure that all reasonable precautions have been taken and control measures put in place in order to reduce, as far as is reasonably practical, the chances of a worker becoming ill or injured as a result of doing their job. A failure to comply with these responsibilities can lead to criminal prosecution.

One of the most popular health and safety training courses for managers is the IOSH Managing Safely certificate. Typically run over four days, this qualification provides managers with a comprehensive overview of the main health and safety issues that will apply to a workplace in virtually any industry. These include risk assessments and hazard identification, accident prevention, environmental considerations, legal responsibilities and much more.

The IOSH Managing Safely course is aimed at managers and supervisors with health and safety responsibilities, but is equally valid for directors, senior officers and health and safety officers in low risk organisations. Past delegates have come from virtually every industry and internationally.

So if you are a new manager and are taking your first steps into the management of health and safety in the workplace, this course will be ideal, particularly if you have had little or no formal health and safety training in the past. Please click on the button below to find out more about it, along with scheduled dates and prices.

IOSH Managing Safely Course

Do you need some advice?

Discuss your training requirements today with one of our expert advisers.